Wichita,
KS (January 7, 2016) – Jim Sachs, SMG Director of Ticketing for INTRUST Bank Arena and
Select-A-Seat, has been named a winner of the Venues Today Magazine 2016 Box Office Star Award. Venues Today Magazine recognizes
outstanding ticketing professionals each year for their newsworthy achievement
or outstanding service in their own ticket office or in the ticketing industry
at large.
Sachs was honored for
the preparation and execution of the Garth Brooks ticket set-up and on sale at
INTRUST Bank Arena. Leading up to the announcement of Garth Brooks, Sachs worked
tirelessly to ensure a successful on-sale through training new phone operators,
writing new phone message scripts based on show information, and increasing the
Select-A-Seat website capability in order to accommodate the anticipated higher
volume of traffic. On Oct. 23, Sachs orchestrated the selling of 65,000 tickets
in 45 minutes for six Garth Brooks concerts, all of which would completely sell
out in less than 72 hours. In addition, Sachs was also nominated for overseeing
the launch of digital ticketing for Select-A-Seat which included a tickets@home
delivery method, an enhanced tickets@phone delivery method that utilizes Apple
passbook/wallet, and the My Select-A-Seat platform.
“Jim
is extremely deserving of this award and the entire team here at INTRUST Bank
Arena is very proud to see him recognized,” said SMG Assistant General Manager
& Director of Finance, Chris Kibler. “The industry knowledge that Jim
possesses from his years of ticketing experience keeps Select-A-Seat on the
cutting edge of ticketing for live entertainment and it is rewarding for all of
us at SMG to see his hard work acknowledged through this prestigious industry
award.”
Venues Today is a monthly
industry trade magazine that tracks industry trends and profiles live
entertainment professionals. Winners were determined by vote through Venues Today subscribers and staff and
will be honored during the
INTIX convention in Anaheim, Calif. Jan. 20-22, 2016 and will also be featured
in the January issue of Venues Today.
