The new and improving Cobo Center is also part of the sell now, said Bob Baumgart, general manager of the Detroit office of Dallas-based Freeman, a global exhibit services company.
"Honestly, the facility improvements are helping the whole city, plus the PR going out (saying) things are improving," Baumgart said. "It's been a 100 percent turnaround as far as (Cobo) people working with Freeman."
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"In the past, exhibiting at Cobo was difficult and costly. Our experience this year was completely the opposite," said Ropp. "Since SMG and Thom took over, customer service stepped up substantially.
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